E-commerce
Confirm orders, follow up with customers and turn enquiries into sales from one conversation.
Sound familiar?
Orders come back from shipping
A customer orders, then misses the courier's call, and the parcel returns.
The same question every day
Price, size and delivery: your team types the same answer dozens of times.
Customers with no known source
You can't tell which ad brought the order, so budget is hard to tune.
What Wassly runs for you
Order confirmation on WhatsApp
When an order arrives from your store, the customer gets confirm and cancel buttons and the status updates itself.
Order confirmationSend sales results to Meta
Your ads learn which conversations ended in a purchase, so targeting improves over time.
Meta ConversionsOne inbox for every channel
WhatsApp, Messenger and Instagram on one screen, with assignment per agent.
Unified inbox
A normal day with Wassly
Morning
Last night's orders
Confirmation messages go out for new orders and statuses update as customers tap.
Noon
Product questions
Quick replies answer price and delivery so the team handles the special cases.
Afternoon
Follow-up
A follow-up message for people who asked but didn't buy.
Evening
Offer campaign
Send to a segment and watch read and reply numbers.
Suggested setup
Start with this plan
Base with Order confirmation and Meta Conversions. Live prices are on the pricing page.
- Base plan
- + Order confirmation
- + Campaigns
- + Meta Conversions
- + Comments & auto-replies
Common questions
We work with Shopify and WooCommerce; details are on the integrations page.
They can confirm or cancel with the buttons; any other change reaches your team as a normal chat.
Messages outside the 24-hour window use Meta-approved templates, and the customer must have opted in.
Other industries
Ready to start with your business?
Try Wassly and run your first automatic flow today.
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