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Add-on · Online stores

Order confirmation

A WhatsApp message with confirm and cancel buttons for every order, so you know which orders are real before shipping.

What it does

  • Confirm or cancel buttons

    The customer taps once and the order status updates.

  • A message for every new order

    Sent automatically when an order arrives from your store.

  • Clear status

    See confirmed, cancelled and awaiting-reply orders in one place.

  • Follow up

    Customers who haven't replied can be followed up from the unified inbox.

How it works

  1. Connect your store

    Enable the link between your store and Wassly.

  2. Set up the confirmation message

    Choose the approved template and message text.

  3. Track the results

    Confirmed orders are ready to ship; cancelled ones come back to you right away.

See it in action

A customer taps Confirm and the order updates

  • The message arrives right after the order
  • One tap from the customer
  • Status updates on the orders board

Limits & good to know

  • Opening messages outside the 24-hour window need a Meta-approved template.
  • Monthly confirmed-order and confirmation-message allowances are set in the add-on and can be raised on the pricing page.
  • Store integration depends on what your store platform supports; ask us before subscribing.

Frequently asked questions

Limits & pricing

What's included, and what you add as you grow

Prices are read live from the Wassly catalog, so you see what the invoice will show.

Raise the limits when you need to

  • 500 Orders confirmed+200 EGP

Related features

  • Templates & quick replies

    Answer faster with ready-made replies

    Learn more
  • Campaigns

    Bulk messages with approved templates and live stats

    Learn more
  • Unified inbox

    Every channel and teammate in one screen

    Learn more

Ready to try Wassly?

Start your trial and see for yourself, or talk to us and we'll help you pick the right setup.

Talk to sales

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