AI agent
An agent that answers from your knowledge base and hands off to your team when needed
- Answers from your own sources and cites them
- Spots sensitive questions and passes them to a person
- Understands Egyptian Arabic and Modern Standard Arabic
The conversation platform for businesses in Egypt and the Arab world
Every customer conversation in one place — with AI that replies and sells for you
The official WhatsApp Business API, Messenger, Instagram, Telegram and TikTok in one inbox, with campaigns, bots, order confirmation and bookings — built for Egyptian and Arab businesses.
Arabic support · Egyptian team
- Messenger
- Telegram
- TikTok
How to start
From your first number to your first sale in four steps
Every step works in the same inbox, and you can jump between them any time.
Connect your channels
Add your WhatsApp Business number, Messenger and Instagram pages and Telegram bots, and every message lands in one place.
Learn morePrepare your contacts
Import customers from Excel or CSV, group them with tags and segments, and let lead ads add new ones automatically.
Learn moreAutomate your replies
Draw bot flows with buttons, conditions and actions, then switch on the AI agent, quick replies and order confirmation.
Learn moreTurn chats into sales
Send campaigns with approved templates, follow deals on the CRM board and watch results in the reports.
Learn moreThe toolkit
One toolkit for your whole team
Marketing, sales and support on one platform instead of five separate tools.
Features
See Wassly at work
Unified inbox
Every channel and your whole team on one screen
- WhatsApp, Messenger, Instagram and Telegram in one place
- Assignment, notes and labels
- A full profile for every customer with their chat history
Campaigns
Campaigns with live stats showing who received and who replied
- WhatsApp templates approved by Meta
- Customer segments and scheduled sending
- Delivered, read and reply counters
Bot flows
Draw the conversation yourself — no code
- Buttons, lists, conditions and actions
- Keywords that start a flow
- Hand over to an agent at any moment
Order confirmation
Every order gets a two-button confirmation on WhatsApp
- Automatic confirm or cancel message
- Order status updates after the customer replies
- Fewer orders returned undelivered
Lead generator
Pick a sector and neighbourhoods, get prospects
- Choose areas on a map
- A list of local businesses
- Send them to contacts and campaigns
And more
Solutions
Built for your business
Pick your sector to see the problem, what runs automatically, and the result.
- The problem
- Many orders get cancelled after shipping, and the team drowns in size and delivery questions.
- What runs automatically
- A two-button confirmation for every order
- Smart replies to shipping and size questions
- A reminder campaign for abandoned carts
- The result
- Clearer orders before shipping and a team free to sell.
Can I change my address?
Of course! We sent you an address-edit button before shipping.
- The problem
- Reception is stuck on the phone and appointments get forgotten.
- What runs automatically
- Booking inside the chat
- A reminder before the appointment
- Answers on prices and opening hours
- The result
- A tidy schedule and fewer no-shows.
I'd like a check-up tomorrow
6:30 pm or 7:30 pm is open with the doctor. Which slot suits you?
- The problem
- Ad leads cool off before anyone calls them.
- What runs automatically
- An instant greeting for every ad lead
- Assigning the lead to an agent
- Following the deal on the CRM board
- The result
- Replies in seconds and organised follow-up for every lead.
I'm interested in an apartment in the Fifth Settlement
Welcome! What budget and number of rooms suit you?
- The problem
- Order messages repeat and the menu is sent by hand.
- What runs automatically
- A bot with the menu and order buttons
- Order confirmation with the customer
- Weekly offers in one campaign
- The result
- Organised orders without typing the menu every time.
Can I see the menu?
Welcome! Pick a section: Burgers · Pizza · Drinks.
- The problem
- Course enquiries wait too long for a reply and drop off.
- What runs automatically
- A greeting for ad-form leads
- Answers on schedules and prices
- A reminder campaign before the cohort starts
- The result
- Faster enrolment and follow-up for every enquiry.
I want details of the marketing course
Welcome! The next cohort starts next month. Shall I send the schedule?
- The problem
- Renewals depend on manual phone calls.
- What runs automatically
- Class and personal-training booking
- A reminder before membership ends
- Seasonal offers as a campaign
- The result
- Fewer forgotten renewals and fuller classes.
Is my membership ending soon?
Your membership ends in a week. Would you like to renew now?
- The problem
- Service requests arrive from everywhere and get lost.
- What runs automatically
- Service appointment booking
- Collecting prospects in your area
- Routine-maintenance reminders
- The result
- Requests in one place and clear appointments.
I need my AC repaired
Sure! Which area, and what time suits the technician visit?
- The problem
- Several clients, several numbers, and systems to connect.
- What runs automatically
- Multiple numbers and teams
- An API and webhooks
- Deal tracking per client
- The result
- Manage agency clients from one account.
Please send me the campaign report
Preparing the campaign report now. We'll send it in minutes.
Mobile app
Your team replies from anywhere
The Wassly app for iOS and Android: chats, customer profiles and notifications in your pocket.
- The full inbox on mobile
- Customer profile and chat history
- Instant notifications for new messages
- Full Arabic interface
Integrations
Works with the platforms you use
- Messenger
- Telegram
- TikTok Lead AdsComing soon
- Facebook Lead Ads
- Meta Conversions
- Shopify
- WooCommerce
- WooCommerce
- Shopify
- Meta Conversions
- Facebook Lead Ads
- TikTok Lead AdsComing soon
- Telegram
- Messenger
FAQ
Quick answers
Yes. Wassly runs on Meta's official WhatsApp Business Platform; campaigns need a verified account and approved message templates.
Yes. Start a free trial from the pricing page and pick the modules that fit you. Trial details are shown at signup.
You start with the Base plan and add only the modules and channels you need. The final price is shown on the pricing page before you sign up.
It can, like any AI, which is why it answers from your own sources and hands the chat to a person when it isn't confident.
Campaigns go out with Meta-approved templates to customers who agreed to receive them, and we provide opt-out handling.
Yes, for iOS and Android, with full Arabic support.
Ready to reach your customers faster?
Start your trial, or talk to us and we'll set up what fits your business.
Talk to salesNo credit card · Set up in minutes · Arabic support