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Add-on · Facebook

Messenger

Facebook Page messages land in the Wassly inbox, so your team replies alongside your other channels.

What it does

  • Your Pages in one inbox

    Facebook Page messages appear next to WhatsApp and Instagram.

  • Team and bot replies

    Assign chats and use canned replies and bot flows.

  • Messenger campaigns

    Message people who've contacted you, within Meta's rules.

  • Works with Lead Ads

    The same Pages receive your Facebook ad leads.

How to connect it

  1. Turn on the Messenger add-on

    From the pricing page or your account.

  2. Sign in with Facebook

    Choose the Pages to connect and grant permissions.

  3. Receive messages

    Page messages arrive in the inbox and you reply from it.

See it work

A message to your Page, answered from the inbox

  • A message from a Facebook Page
  • Your team replies from the shared inbox
  • The same Page receives ad leads

Important limits and details

  • You must be an admin of the Page you connect.
  • Meta's messaging rules apply: free-form replies within a set window after the customer's message.
  • The number of Pages depends on your subscription and can be raised from pricing.

Common questions

Other channels

  • Instagram

    Your business account's direct messages in the inbox.

    Learn more
  • WhatsApp

    The official WhatsApp Business API, in the Base plan.

    Learn more
  • Telegram

    A Telegram bot that works with your other channels.

    Learn more

Ready to try Wassly?

Start your trial and see for yourself, or talk to us and we'll help you pick the right channels.

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