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CRM

CRM

Contacts, deals and tasks in one place, tied to each customer's conversations.

Included in Base

What it does

  • Deals board

    Move deals between stages and track their value in EGP.

  • Contacts

    Import an Excel or CSV file and add tags and segments.

  • Tasks and follow-ups

    Assign a task to an agent and set its due date.

  • Customer timeline

    Chats, deals and notes on a single timeline.

How it works

  1. Import or add your customers

    From a file, from chats, or from lead ads.

  2. Create deals

    Turn an interested customer into a deal at a stage you define.

  3. Follow up and close

    Move deals through the stages and review each stage's total.

See it in action

Deals move between stages

  • Each column is a stage
  • Stage totals in EGP
  • Every deal links to the customer's chat

Limits & good to know

  • The CRM is built around WhatsApp conversations; it isn't a full replacement for accounting or ERP systems.
  • Contact and agent limits follow your plan; see the pricing page.

Frequently asked questions

Related features

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